Fix Missing or Failed Printhead Easily with 123.hp.com/setup

 HP is a well-known brand that produces several color inkjet printers. Officejet is one of their most liked product range in the market. But one of the most prevalent issues that HP printer users complain about pertains to the failed or missing printhead. Typically, they find a message on the control panel of their printer, which indicates that the printhead is either missing, improperly installed, or is undetected. If you have encountered this problem more than a few times, then worry not. This article will outline some effective resolutions for troubleshooting this error. For all other support regarding HP printer setup, feel free to visit 123.hp.com/setup.

 


Reset the Printer


Resetting the printer is one of the first steps that gets recommended to everyone facing this issue. You can do so by reading these steps.

  • Turn on your printing device.

  • Take away the power cord from your printer’s back. 

  • Now, unplug the cord. 

  • Wait for a couple of minutes. Now, plug the power cable of the printer into the wall socket.

  • Plugin the power cable into your printer’s back.

  • Turn on your printing device.

 

Reseat the Printhead


You might sometimes require to reseat the printhead of your HP printer. Follow these guidelines for it.

  • Open the door that lets you access the cartridge. 

  • Take out the power cable from the printer’s back for unplugging it. 

  • Lift the latch that is present on the right side of the carriage. 

  • Slightly pull the printhead away from the carriage. As you do so, do not entirely remove it.

  • Now put the printhead properly in its carriage. It should be completely seated. 

  • Flick the latch of the carriage down and then close the access doors.

  • Now, place the power cable into the printer and turn it on. 

  • For any other support query about any component of your HP printer, visit 123.hp.com.

 

Update the Firmware of the Printer


Your printer should be installed with the recent firmware. Use these steps to update the printer firmware. 

  • Go to 123.hp.com/setup.

  • Locate ‘Let’s identify your product to get started.’

  • Click ‘Printer’ under it.

  • Input the model’s name of your printer and tap ‘Submit.’

  • Tap over ‘Firmware’ then tap ‘Download’ to save it in your system. 

  • After determining the place of the firmware files, install them on your system. Use the instructions that appear on your screen.

 

Wipe the Ink Cartridges 


A missing or failed printhead problem can also be fixed by cleaning the cartridges. For it, take away the cartridges from your printhead. Now, clean it by wiping the copper contacts of the cartridges with a cloth that is lint-free. Use distilled water. Now dry the ink cartridges using a dry cloth. Only after they are dry should you insert them into your printer.

 

Conclusion 


Now you are equipped with all the expert ways to resolve the missing or failed printhead issue. Try them out and start using your HP printer efficiently. Go over to 123.hp.com/setup for advanced assistance regarding any HP printer issue. 


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