How to Troubleshoot HP Inkjet Printer Alignment Errors

 HP Inkjet printers are reliable printing devices that a huge majority of people use worldwide. However, sometimes, during the course of their use, you may encounter various errors. Alignment issues are especially reported in Inkjet devices. You can visit 123.hp.com/setup to find support and guidance regarding this error if you are unable to troubleshoot.

This article will lay down some effective fixes for this common HP printer issue.

 

Different Techniques for the HP Inkjet Alignment Errors


The error can be an outcome of a paper jam or faulty or improperly installed ink cartridges. Here are several techniques to fix it.

Reset your printer


Resetting the printer is one of the first effective fixes for this issue.

  • Disconnect the power cord from your printer.

  • While doing this, allow the device to remain turned on.

  • Take out the power cord from its source.

  • After a minute, connect the cord back to the printer and to its outlet.

  • For more assistance regarding the printer reset, visit 123.hp.com.

Examine the printer’s ink cartridges.


Cartridges with low ink or those installed incorrectly will trigger alignment problems. So, examine your ink cartridges and take corrective steps.

 

  • Go to the control panel of your printer.

  • Here, find the Ink Levels menu and check the ink.

  • Open the cartridge access door and wait till the carriage stops moving.

  • Take out all cartridges and remove the protective tape from them.

  • Inspect and remove any obstructions or objects around the carriage.

  • Replace cartridges with low or no ink.

  • Now, reinstall them into their respective slots.

  • Finally, shut off the access door.

Align the printhead


A printhead alignment boosts the quality of your printouts and fixes this error. 

 

  • Load sufficient paper in the printer’s input tray.

  • In the HP Smart app, tap on the image of your HP Inkjet printer.

  • Tap ‘Print Quality Tools’ followed by ‘Align Printheads.’

  • You may get a message to scan the alignment page by the printer’s control panel.

  • In this case, adhere to the guidelines to finish this process.

  • Head to 123.hp/setup if you are unable to perform this process. 

Clean the printheads or cartridges.


Alignment issues can also be resolved through the cleaning tool available in the HP Smart app. Here is the procedure for users of printers with touchscreen and non-touchscreen.

  • Go to the ‘Settings’ or the ‘Setup’ menu.

  • Now, choose the ‘Clean the printheads’ option.

If you have a printer without a touchscreen, launch the HP Smart app. Tap on the printer’s image. Now, click ‘Print Quality Tools.’ After that, choose the option to clean the cartridges or printheads of the printer.

Produce a print-quality diagnostic report.


A print-quality diagnostic report helps you figure out if there’s an alignment problem. 

 

  • Load paper in the tray.

  • Now, take out a print quality report.

  • If you see ink defects on the report, it indicates problems with the cartridges.

  • You should replace them.



Summing up


Use these fixes to eliminate the alignment problems with cartridges or printheads in your HP Inkjet printer. Resetting the printer and cleaning the cartridges and printhead will help you get past the issue. Go to 123.hp.com/setup to learn more about the internal parts of your printer.

 

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