What causes the HP scanner not to work?

 Small technical flaws in HP printers may cause them to stop functioning properly. We may imply one of the following things when we say "HP Scanner not working": 

 

• The scanner isn't scanning correctly. 
• Your computer does not identify the scanner. 
• When utilizing a scanner, for example, sophisticated mistakes may occur. 

 

There may be a variety of causes for this erroneous behavior, including: 

• The connection between the computer and the scanner has a problem. 
• The scanner does not work using a USB cord. 
• Using out-of-date scanner drivers, among other things. 

 

How can we fix the problem with the HP scanner not working? 

Regardless of the cause of this small problem, the problem may be fixed by downloading setup from 123.hp.com/setup. 

 

How to Troubleshoot Printer Setup Problems 

As you work with setup, do you run into problems and errors? There are many tips and methods for resolving it.

• Error in Printing 
• Clear the jammed jobs within your printer if it's a printing mistake. 
• Validate and double-check your printer's settings. 
• Assess the suitability of mobile printing applications if you use the mobile printing function. 
• Whenever printing, double-check the print settings. 
• Make sure your network is connected. 
• Enable the WIA service and any other services that are related to it. 
• Your scanner's driver should be updated. 
• Troubleshoot any hardware issues. 
• Run the System File Checker program. 

 

Take a closer look at each stage to get a greater understanding and reduce the risk of making a mistake. Visit the appropriate website 123.hp.com to see whether you can get the troubleshooting manual.

 

1. Examine Your Connection 

 

You must verify that your scanner is turned on before you can use it to scan the paper more efficiently. After that, you should verify your scanner and computer system for any issues with the connection. If you're connecting using a USB cable, double-check that the USB ports and cables are in good working order. 

Ensure that your USB data cords are in good working order and that you are not connecting with faulty connections. 

Rest assured your system has a high-speed Internet connection. Your scanner communicates to your computer through the Internet when utilizing a network scanner. 

In addition, if you're using a VPN on your computer, unplug it immediately and start scanning again. Ensure whether the HP Scanner Not Working issue has been resolved. 

Don't worry if you've followed all of the following instructions and your HP scanner still won't function. Another repair is on the way. You should give it a go. 

 

2. Problems with the Network 

If you have network problems, print a network test page. Do not use incorrect network credentials. 

Disconnect the device from the current connection and try using a different one. 

Allowing your printer to be offline is a bad idea. 

If you see an offline error notice, perform a quick scan using the print and scan doctor tool. To use the tool, choose the Fix Printing and Fix Scanning option. 

Unplug the cords that are attached and do a manual reset. Following this, disconnect the device and reconnect it.

Scan your device—Use appropriate HP printer scan tools, and uninstall any external software that may have been loaded on your printer.

 

Conclusion: 

you don’t have to fret if you come across the error HP scanner not working. The reason being, you can troubleshoot for certain conditions by yourself and understand the problem. Once the underlying issue is understood, you can fix it by yourself.