How to resolve missing or failed printhead errors?

 HP printers are the most reliable and trusted choice of millions of users across the globe. But, just like any other device, HP printers are also prone to technical errors. One of the most common problems encountered by HP printer users is missing or failed printhead messages. If you also face the same trouble with your device frequently, you should visit the 123.hp.com/setup website and troubleshoot it following advanced troubleshooting steps. However, before you do that, you must try the given solutions to fix the problem.




Troubleshoot missing or failed printheads in HP printer

Print heads are one of the most important components of printers that provide ink to the paper for printing. If your printhead is not working, you cannot print the document at all. Thus, you must proceed with the following troubleshooting steps to fix the issue:


 

Reset HP printer

  • Turn on the HP printer.

  • Disconnect the power cord from it. Also, remove the cable from the power socket.

  • Wait for at least one minute and reconnect the cable to the power socket.

  • Reconnect the printer cable again.

  • Your printer must turn on automatically, but if this does not happen, you need to turn it manually


 

Realign printhead to be seated properly.

 

Improper positioning of the printhead can also be the reason that you are unable to print the documents. Thus, you need to realign it to fix the issue:

 

  • Remove the printhead safely from their respective slot.

  • Disconnect the power cable.

  • Lift the latch adjacent to unlock the printhead.

  • Now safely remove the printhead by holding it from both sides.

  • After this, plug in the print head back to its proper position.

  • Make sure that it is properly aligned.

  • Push the latch down to lock it. 

  • Close the printer access Store.

  • Connect the power cable to the power outlet.

  • Turn on the HP printer and wait for a few seconds.

  • If you are still having trouble, visit 123.hp.com and follow the advanced troubleshooting steps.


 

Update the printer firmware


The outdated printer firmware can also be the reason that you are unable to print the documents or it shows a missing printhead error. So update it as soon as possible to fix the issue.

 

  • Visit 123.hp.com. Go to the " printer"  section.

  • Enter your printer model number and submit it.

  • Click on the firmware option and proceed with the downloading process.

  • Locate the folder where you have downloaded the printer firmware and install them on your device.

 

 

So, with these simple steps, you can resolve the missing or failed printhead error on your device. If your printer is not working, you must visit 123.hp.com/setup, and find steps to replace the printhead with the new one. Although the steps above will let you resolve the issue quickly. But, if you are having the same trouble with your device, you must contact the HP printer experts for professional help. The professionals will share the best possible solution to the problem and make sure that nothing compromises your printing experience again. Get in touch with the team today and find the most reliable solution to the problem.

 

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